Your best customers are another company’s best prospects. Providing a higher level of customer service and support is one way to differentiate yourself from the competition and help retain your existing customers..  Within our target industries, USA 800 is expert at managing our clients’ customer relationships across all facets of their business.  We do it by immersing ourselves in our clients’ products, services and culture, providing excellent training and coaching skills to our agents, and consistent call quality monitoring and calibration.

Our customer service program designs offer a wide variety of channel options and self-service solutions, as well as 24/7 inbound coverage.    We can provide IVR, live chat, click to call and e-mail, as well as our integrated live agent/eCRM hosted desktop application.

To your customers, we represent your company, and our goal is to do that as well, if not better than you do!